Toll-Free:  800-326-3328
Salt Lake Area:  801-456-7000

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Phone contact

Member Service Center (Mon-Fri, 8:45 AM to 5:30 PM, Mountain Time)

Salt Lake area:
801-456-7000
Toll-free:
800-326-3328

If your Visa Card has been lost or stolen, or for other Visa questions, call the Member Service Center during business hours. After business hours, call Visa directly at 1-800-847-2113. If you are outside the United States, call collect at 1-410-902-8011.

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Please click to send us an email.

You may be able to find what you're looking for in our Frequently Asked Questions (FAQs).

Note: For your protection, we cannot accept unsecured email requests for address changes, email address changes for Electronic Statements, check reorders, card re-issuance, financial transactions/transfers, etc. (which all require positive identification). In these instances, please call us with your request or login to your account here.

Because this is unsecure email, please DO NOT include: Account Numbers, Social Security Numbers or other personal identification numbers.

* Emails received after 4:00pm might not receive a response until the following business day.

rates image
Savings as high as:
5 Yr Jumbo CD 2.50%
Money Market 0.40%
Rewards Checking 1.00%
Savings Rates (APY)

Loans as low as:
Auto Loan 3.99%
Rewards Platinum 12.90%
Loan Rates (APR)
Deseret First Duel